We offer delivery all across Europe, North America and in some parts of Asia. We aim to process and ship all goods between 3-5 working days, therefore please allow up to 10 days for delivery. We offer free delivery for all orders over 200 Euro in Europe.
All prices quoted on the website are in euro. If you are paying with a bank from a different currency, the final price conversion will show upon your bank statement after payment confirmation. The exchange rate will be dependant on your bank currency exchange rates on the day of payment.
When your order has been shipped, you will receive an e-mail confirmation providing your delivery tracking number with an estimated delivery time, allowing you to track your order until it’s delivery. You will be required to sign for your item upon delivery. If a delivery is missed, you will be eligible for a second attempt delivery, however after two missed deliveries, if an online order is to be re-delivered again then the customer is required to cover these costs.
The delivery times stated in your email are only estimates and once the courier has collected the item, we cannot guarantee delivery dates. Please note that in certain areas around the world, only a limited range of delivery services is available. We will aim to dispatch your order as quickly as possible but we cannot be held responsible for delays as a result of remote delivery locations or weather conditions.
There may be local duties and taxes applied onto your order depending on the destination country. You may be required to pay these import duties and taxes to the courier on delivery. Please contact your local customs office for further information about this.
Please ensure that all billing and shipping details are correctly provided. Once a delivery has been shipped we are unable to re-direct packages and unable to take responsibility for lost packages that have been signed for as being received.